FAQ: BHCC Response to Coronavirus

On this page you will find frequently asked questions regarding the BHCC campus during these unprecedented times with the Coronavirus.  We will continue to update this page as the situation changes.

View important contacts and hours of operation during the next two weeks.

The College has created a Coronavirus webpage to keep our campus community informed of decisions. BHCC is following the guidance of the Centers of Disease Control and Prevention (CDC) and Massachusetts Department of Public Health and will continue to update this page with information on the Coronavirus (COVID-19) as it becomes available. 

The College is open.  However, many departments have limited hours and staff available on site. Many questions and actions can be completed online. To reduce the spread of the virus and provide expedient visits to the BHCC campus, we ask that you call or email the office from which you need assistance.  Please view the list of departments, hours of operation and contact information below.

Due to the governor’s order announced on the morning of March, 23, the DISH Food Pantry will be closed March 24 starting at 12 p.m. 

Starting Wednesday, April 1 and  and Thursday, April 2, the DISH Food Pantry will be open from 10 a.m. - 2 p.m. until further notice. Please bringing your own bag and place your order before pick-up. Log on to Smart Choice to place an order.


Classes begin on March 30 with the exception of mini-session 1 and 100% online classes which resume on March 23. Mini-session II begins on March 30. BHCC faculty are developing methods to move many learning experiences online for the remainder of the semester so fewer students need to be on campus. Please check your BHCC email often and expect emails from faculty by the week of March 26.

There are no classes the week of March 16 for these classes.

In order to reduce the spread of the virus and provide expedient visits to the BHCC campus, we ask that you call or email the office from which you need assistance. If you must come to campus, you may want to call first and check the hours of operation to make sure the office is open. If you are not feeling well, have a fever or acute respiratory symptoms, please delay your visit to campus and follow the recommendations from the Centers for Disease Control and Prevention (CDC).

Bunker Hill Community College is not considered part of the Governor’s Executive Branch. However, we are following the guidelines as recommended:

“Higher Education: continue to move towards remote learning: With regard to higher education, the Department of Higher Education and Department of Public Health strongly recommend that colleges and universities, both public and private, continue to pursue strategies to reduce the need for students to be on campus, including suspending in-person classes and implementing institution-wide programs to shift to remote learning, technology enabled solutions, and other tools to allow students to successfully complete course and degree requirements. Institutions should also pursue strategies to reduce the need for faculty and staff to be on campus by maximizing remote work opportunities, while maintaining essential on-campus services, especially for residential students who cannot safely return home.” 

Read more at https://www.mass.gov/news/baker-polito-administration-announces-emergency-actions-to-address-covid-19    


The plan is to reduce the number and amount of time faculty and students have to spend on campus. The Academic Innovation and Distance Education (AIDE) team is working with deans and faculty to schedule trainings and Webex meetings to assist in the implementation of online, hybrid and other distance teaching/learning.

Faculty can drop in to the AIDE virtual office https://bhcc.webex.com/meet/aide1. Simply click the link, download the setup.exe file, then select “join meeting.” Join us on mobile by clicking the link to our personal room and downloading the Cisco Webex Meetings app. AIDE will be online 10am-5pm Monday-Friday & 11am-3pm Sat and Sun. AIDE is available for staff, faculty and students. If you are trying to convert your course materials for online delivery, need to troubleshoot a digital learning issue, or just want to think through a teaching or learning concern – the AIDE Team will be there! We may not know the answer, but we will do our best to connect you with the right campus resource.

If you don’t have a computer available you can also dial in using your phone.

1. Dial 877-668-4493

2. Enter access code 735 429 954 when prompted 

3. Press #

4. Press # again when asked for an attendee number

Not at this time. The gym and workout center along with Athletics is closed until after Spring break on March 30, 2020.


The BHCC Library is physically closed at this time.

Most resources and services are still available online. The Library team is available to work with students, faculty and staff. Please contact them via email at BHCCLibrary@bhcc.edu, or by using the Chat interface.

Most of our resources and services are still available online

Library main telephone number:

Library email:



We have not made any decisions on Commencement. We will closely monitor public health guidance in the coming weeks before making a determination on Commencement.

The Centers for Disease Control and Prevention (CDC) has issued guidelines for “community mitigation strategies” to limit the spread of COVID-19, the disease caused by the coronavirus, which include recommendations for “social distancing”—a term that epidemiologists are using to refer to a conscious effort to reduce close contact between people and hopefully stymie community transmission of the virus.

No, the shuttle is not running the weeks of 3/16 and 3/23.

Yes, Student Central is assisting students via email and phone. The email is studentcentral@bhcc.edu and the  number is 617-228-2370.

A very limited number of staff will be on campus daily to assist with in-person questions. Student Central hours are Monday - Thursday 9 a.m.-5 p.m. and Friday 11 a.m.-4 p.m.

No, the LifeMap Center is closed on campus, but advisors are available to answer your questions.