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Foundations of IT Support

Earn industry-validated credentials in record time!

Looking to enter into the high-growth career of an IT Support Specialist, but don’t have the time to commit to a degree or certificate program? BHCC’s Foundations of IT Support program is for you! This hybrid program was built to fit into your busy schedule, co-designed with adult learners, and validated by area employers and content experts in the field of IT Support. Upon completion, you will hold the industry-recognized certifications required for the role of IT Support Specialist, which earns a median wage of $57,910  ($27.84/hr) in the greater Boston region. 

The Foundations of IT Support program consists of the following courses and credentials: 

Timeline of class progression March 27 - June 16. CMP-100E Course, ACT Workkeys Assessment, CompTIA A+ Exam

CMP-100E Course

This course is designed for entry-level computer technicians or individuals looking to start a new career in the IT industry. The course will prepare you to sit for the CompTIA A+ certification exam. The course also includes a hands-on PC hardware lab to prepare you for real-world IT Support Specialist work scenarios.

This class will run March 27 – May 12, 2023

Section Days & Times Location / Modality Instructor Fee
CMP-100E-N01 Mondays & Fridays, 6-8:30 p.m. Hybrid Synchronous (mostly remote, over Webex) Daniel Downs $2,499

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Registration ends March 24

Prerequisites: Basic understanding of computers and access to a computer with a Microsoft Windows operating system.Immediately following the conclusion of the course, the instructor will hold individual meetings with the students to help them prepare for the exam.

ACT Workkeys Assessment®

WorkKeys® assessments measure foundational skills required for success in the workplace, and help measure the workplace skills that can affect job performance. They measure a range of hard and soft skills relevant to any occupation, at any level, and across industries.

CompTIA A+ Exam

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.‚Äč

Our dedicated staff will guide you through every step of the program with targeted coaching and support, making sure you are successful in completing the course and passing your certification exams.  

The Foundations of IT Support program is designed to be digitally discoverable as well as stackable to a degree program: 

  • You will develop an ePortfolio upon completion of this program to share with potential employers
  • You will have the opportunity to receive course credit for passing the CompTIA A+ Exam should you decide to continue on to a degree program in the future 

The cost for the Foundations of IT Support program is $2,499

This course is eligible for Financial Assistance. Please contact Lateia Johnson, R3 Coordinator at lmjo8989@bhcc.edu to determine if you are eligible. 

Want to learn more? Send an email to commed@bhcc.edu

BHCC’s Foundations of IT Support program is supported by the Citizens Community College Accelerator, in partnership with Education Design Lab’s Community College Growth Engine. Through this initiative, Citizens invests in community colleges to accelerate the development of locally relevant and inclusive mobility pathways in high-growth sectors to drive strong employment outcomes for students.

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