For Students

Academic Innovation & Distance Education is here to support students so that they succeed in their classes and beyond! Here are some of the ways that we can help:

Drop in assistance/phone/email assistance with Moodle or other learning platforms. Maybe you need to know how to upload a special assignment to Moodle? Is your instructor requiring you to use Lockdown Browser? Do you want to create a page in your ePortfolio? AIDE team members are available to support you.

Visit the Innovation Lab

Summer 2019 hours

Monday - Thursday 8:30 a.m. - 6 p.m.
Friday 8:30 a.m. - 5 p.m.
Saturday & Sunday Closed

Call our support line

Our support line is staffed any time the Innovation Lab is open (617) 228-3427.

Email us

Send an email to Please note: we are unable to respond to emails after hours. Generally, we try to respond to all emails within one business day.

AIDE also offers special support for students taking web and hybrid courses. To find out more, visit the Distance Education link on our website.