Counseling, Prevention and Wellness
Counselors are providing services virtually through text, phone call, video chat, and email. To connect with a counselor directly, please see contact information below.
The counselors are available for virtual appointments Mondays-Fridays between 9:00 a.m. - 5:00 p.m.
Sartreina Dottin, DSW, LICSW
Interim Director of Student Counseling
Sara Satham, LADC-1
Raiza Felicitas, LICSW
This counselor is on leave and not available at this time. Please contact another counselor.
Welcome to the Bunker Hill Community College personal counseling page. The BHCC personal counselors are available to students needing emotional support and guidance during difficult times. With empathy and compassion, personal counselors address concerns related to stress, anxiety, depression, loneliness, and other interpersonal issues affecting the student’s personal college experience and overall well-being. Services offered include mental health assessment, crisis intervention, psychoeducation, wellness and prevention education, community resource referrals, etc. Whatever it may be, the goal is to work with BHCC students in developing coping skills and finding appropriate community resources/support that will facilitate positive change and encourage personal growth.
When should I seek support from a personal counselor?
Our goal is to help you be a successful student during your time at Bunker Hill. If you are in need of emotional support due to personal or academic stressors, we are here to listen and help. Personal Counselors also assist students in areas including managing life stress or crisis, finding community resources, and developing coping skills to improve mental health and wellness
What are some examples of reasons for seeing a personal counselor?
Some reasons students seek counseling are for support with depression and anxiety, stress, self-esteem/identity issues, loss or loneliness, relationship concerns including domestic violence, and other personal or academic related stressors among others. Personal Counselors also help students with referrals to community support/resources.
What happens when I contact a personal counselor?
The counselor will respond to your message and schedule a time to discuss your situation further. This initial contact will help you and the personal counselor determine the next steps to address your presenting concerns. Personal counselors are meeting with students virtually (phone or video call).
Does counseling cost anything to students?
No, there is no cost to see a counselor. We do not bill insurance
Who is eligible to use the counseling services, and what about students who are currently living out of state or out of the country?
Any student who is currently enrolled at BHCC is eligible to receive counseling services by contacting a counselor directly.
How many sessions will I get?
Personal Counseling services at the college are meant to be short-term. The number of appointments varies based on the student’s needs and will be determined by the student and personal counselor. Personal Counselors can help you find long-term services, as appropriate.
What if I'm worried about another student?
If you are worried about a student, please consider entering a CARE report here. A counselor will review your report and contact the student of concern for follow-up. Though not necessary, it is recommended that you discuss your concerns with the student and get their permission to submit a CARE report on their behalf.
Information students share with personal counselors is confidential and protected by law and college policies. All meetings held with the personal counselor will remain confidential unless the student gives permission to share information with related parties. As counselors, we respect the rights of confidentiality of personal information disclosed during the course of the conversation between ourselves and students, except in the following cases:
- If the student presents a danger to themselves.
- If the student presents a danger to others.
- If we have reason to believe that you or someone you know might be abusing or neglecting children or a vulnerable adult, we are required by law to report this to the appropriate college official.
- If the student gives permission for the information to be shared.
- In legal matters, confidentiality cannot always be assured.
As mandated reporters, we are bound by Federal and State law to break confidentiality in the situations mentioned above and will do so to protect our students. The counselors may consult with other school professionals but will only share the information necessary for achieving the goals of the consultation.
- Local Resources
- Domestic Violence Resources
- National Support Organizations
- Food and Housing Resources
- COVID-19 Related Resources
The information below is for the use of Bunker Hill Community students and is updated periodically. Bunker Hill Community College does not accept any responsibility for the reliability of the information provided and encourages students to carefully evaluate these resources.
- Boston Area Rape Crisis Center https://barcc.org or by phone at 1-800-841-8371
- Boston Area Trans Support www.massbats.org
- Boston Medical/Boston Emergency Services https://www.bmc.org/ or by phone at 1-800-981-4357
- Brookline Community Mental Health Center http://brooklinecenter.org or by phone at 617-277-8107
- Bunker Hill Community College Campus Police at 617-228-2222 or https://bhcc.edu/publicsafety
- Bunker Hill Community College Dean of Students Office at 617-228-2408 or https://bhcc.edu/dos
- Cambridge Health Alliance https://www.challiance.org/ or by phone at 617-783-0500
- Counseling Services of Greater Boston http://www.csgboston.com/ or by phone at 781-328-1904
- Fall River Boys and Girls Club http://www.fallriverbgc.org or by phone at 508-672-6340
- Fenway Health http://fenwayhealth.org/ or by phone at 617-267-0900
- Good Samaritian https://samaritanshope.org/our-services/247-crisis-services/ or by phone at 508-427-3000
- Greater Lawrence Community Health Center https://glfhc.org/ or by phone at 978-686-0090
- Haitian Mental Health Network https://www.hmhnetwork.org/ or by phone at 617-665-3900
- La Alianza Hispana http://www.laalianza.org/ or by phone at 617-427-7175
- Massachusetts General Hospital http://www.massgeneral.org/psychiatry/about/patient-education/ or by phone at 1-800-841-2900
- Massachusetts Health https://www.mass.gov/orgs/massachusetts-department-of-mental-health or by phone at 617-726-2000
- Merrimack Valley Food Bank https://www.mvfb.org or by phone at 978-454-7272
- Project Bread http://www.projectbread.org or by phone at 1-800-645-8333
- Single Stop https://www.bhcc.edu/singlestop or by phone at 617-228-3330
- Therapy Matcher http://www.therapymatcher.org/ or by phone at 1-800-242-9794
- Weymouth Food Pantry https://www.weymouthfoodpantry.org/ or by phone at 781-331-7682
- Women Infants and Children (WIC) https://www.mass.gov/info-details/find-wic-approved-stores or by phone at 1-800-942-1007
- Worcester Food Bank https://www.foodbank.org or by phone at 508-842-3663
Domestic Violence Resources
- Asian Task Force Against Domestic Violence (Boston) https://www.atask.org/site/ or by phone at 617-338-2355
- Casa Myrna Vazquez (Boston) https://www.casamyrna.org/ by phone at 617-521-0100
- Stone House (Jamaica Plain) https://www.stonehouseinc.org/ or by phone at 617-427-9801
- Fenway Health Violene Recovery LGBTQ (Boston) https://fenwayhealth.org/care/behavioral-health/violence-recovery/ or by phone at 617-927-6250
- FINEX House (Jamaica Plain) https://www.finexhouse.org/ or by phone at 617-288-1054
- HarborCov (Chelsea) https://harborcov.org or by phone at 617-884-9909
- Jane Doe Boston (Boston) https://janedoe.org/ or by phone at 617-248-0922
- REACH (Waltham) https://reachma.org/ or by phone at 800-899-4000
- RESPOND (Somerville) https://www.respondinc.org/ or by phone at 617-623-5900
- Transition House (Cambridge) https://transitionhouse.org or by phone at 617-661-7203
National Support Organizations
- IMALIVE on-line chat https://www.imalive.org/
- JED Foundation: Suicide Prevention for Young Adults https://jedfoundation.org or by phone at 1-800-273-TALK
- Veterans Integration to Academic Leadership (VITAL) https://www.mentalhealth.va.gov/studentveteran/vital_home.asp or by phone at 1-844-MyVA311 (1-844-698-2311)
- The Crisis Call Center https://www.crisiscallcenter.org/ or by phone at 1-800-273-8255
- The GLBT National Help Center http://www.glbthotline.org/ or by phone at 1-888-THE-GLNH (888-843-4564)
- The National Crime Victim Helpline https://www.ovc.gov/help/tollfree.html or by phone at 1-800-394-2255
- The National Domestic Violence Hotline https://www.thehotline.org/ or by phone at 1-800-799-7223
- The National Sexual Assault Hotline https://www.rainn.org/about-national-sexual-assault-telephone-hotline or by phone at 1-800-656-4673
- The National Suicide Prevention Lifeline https://suicidepreventionlifeline.org/ or by phone at 800-273-TALK (8255)
- The Recovery Village https://www.floridarehab.com/resources/ptsd/
- The Samaritan’s Crisis Hotline https://www.samaritansnyc.org/24-hour-crisis-hotline/ or by phone at 1-212-673-3000
- The Trevor Helpline https://www.thetrevorproject.org/ or by phone at 866-4-U-Trevor – LGBT Youth
- Trans Lifeline: End Transgender Suicide https://www.translifeline.org/hotline or by phone at 877-565-8860
- Youth Talkline: LGBT Help Center http://www.glbthotline.org/talkline.html or by phone at 1-800-246-PRIDE (800-246-7743)
- Love is Louder
Food and Housing Resources
- ABCD Housing https://bostonabcd.org/service_categories/housing/
- ABCD Pantries https://bostonabcd.org/service/food-pantries/
- FoodSource Hotline 800-645-8333
- Food Pantry Guide http://www.rosiesplace.org/site/assets/docs/Find Help Documents/Food Pantry Guide.pdf
- Food Pantries.Org https://www.foodpantries.org/ci/ma-boston
- Greater Boston Food Bank https://www.gbfb.org/
- Homeless Shelter Directory https://www.homelessshelterdirectory.org/massachusetts.html
- Massachusetts Coalition for the Homeless http://www.mahomeless.org/
- Massachusetts Department of Transition https://www.mass.gov/snap-benefits-formerly-known-as-food-stamps 1-800-249-2007
- Pine Street Inn https://www.pinestreetinn.org /617.892.9100
- Project Bread http://www.projectbread.org/get-help/
- Shelters for Families with Children >21 http://www.mahomeless.org/family-shelters-in-greater-boston
- Supplemental Nutrition Assistance Program SNAP https://www.mass.gov/how-to/apply-for-snap-benefits-food-stamps
- Women Infants and Children https://www.mass.gov/women-infants-children-wic-nutrition-program 1-800-942-1007
COVID-19 Related Resources
- CDC's guide on coping with stress:
- NAMI Mental Health resource and information guide:
- MGH Department of Psychiatry guide to mental health resources:
- Charlestown Coalition resource guide:
Resource for Dual Diagnosis treatment
- Westbridge Mental Health and Substance Use treatment for Men
Leading the Way in Men's Integrated Treatment for Co-Occurring Disorders - WestBridge
Admissions contact number 800-889-7871
The information above is for the use of Bunker Hill Community students and is updated periodically. Bunker Hill Community College does not accept any responsibility for the reliability of the information provided and encourages students to carefully evaluate these resources.