The Counseling Prevention and Wellness Center
Located in B138 on the first floor of the B-Building, Charlestown Campus
The Counseling Prevention and Wellness Center is devoted to serving students in need of emotional support and guidance during difficult times. Services offered include mental health assessment, crisis intervention, psychoeducation, wellness and prevention education, and community resource referrals.
Counselors provide services virtually through text, phone calls, video chat, and email. To connect with a counselor directly, please see the contact information below.
Sartreina Dottin, DSW, LICSW
Interim Director of Student Counseling
B138C, 857-262-1317 email@example.com
Sara Satham, LADC-1
B138C, 857-500-3322 firstname.lastname@example.org
Raiza Felicitas, LICSW
B138G, 857-262-1345 email@example.com
The BHCC personal counselors are available to students needing emotional support and guidance during difficult times. With empathy and compassion, personal counselors address concerns related to stress, anxiety, depression, loneliness, and other interpersonal issues affecting the student’s personal college experience and overall well-being. Services offered include mental health assessment, crisis intervention, psychoeducation, wellness and prevention education, community resource referrals, etc. Whatever it may be, the goal is to work with BHCC students in developing coping skills and finding appropriate community resources/support that will facilitate positive change and encourage personal growth.
Frequently Asked Counseling Questions
When should I seek support from a personal counselor?
Our goal is to help you be a successful student during your time at Bunker Hill. If you are in need of emotional support due to personal or academic stressors, we are here to listen and help. Personal Counselors also assist students in areas including managing life stress or crisis, finding community resources, and developing coping skills to improve mental health and wellness
What are some examples of reasons for seeing a personal counselor?
Some reasons students seek counseling are for support with depression and anxiety, stress, self-esteem/identity issues, loss or loneliness, relationship concerns including domestic violence, and other personal or academic related stressors among others. Personal Counselors also help students with referrals to community support/resources.
What happens when I contact a personal counselor?
The counselor will respond to your message and schedule a time to discuss your situation further. This initial contact will help you and the personal counselor determine the next steps to address your presenting concerns. Personal counselors are meeting with students virtually (phone or video call).
Does counseling cost anything to students?
No, there is no cost to see a counselor. We do not bill insurance
Who is eligible to use the counseling services, and what about students who are currently living out of state or out of the country?
Any student who is currently enrolled at BHCC is eligible to receive counseling services by contacting a counselor directly.
How many sessions will I get?
Personal Counseling services at the college are meant to be short-term. The number of appointments varies based on the student’s needs and will be determined by the student and personal counselor. Personal Counselors can help you find long-term services, as appropriate.
What if I'm worried about another student?
If you are worried about a student, please consider entering a CARE report here. A counselor will review your report and contact the student of concern for follow-up. Though not necessary, it is recommended that you discuss your concerns with the student and get their permission to submit a CARE report on their behalf.
Information students share with personal counselors is confidential and protected by law and college policies. All meetings held with the personal counselor will remain confidential unless the student gives permission to share information with related parties. As counselors, we respect the rights of confidentiality of personal information disclosed during the course of the conversation between ourselves and students, except in the following cases:
- If the student presents a danger to themselves.
- If the student presents a danger to others.
- If we have reason to believe that you or someone you know might be abusing or neglecting children or a vulnerable adult, we are required by law to report this to the appropriate college official.
- If the student gives permission for the information to be shared.
- In legal matters, confidentiality cannot always be assured.
As mandated reporters, we are bound by Federal and State law to break confidentiality in the situations mentioned above and will do so to protect our students. The counselors may consult with other school professionals but will only share the information necessary for achieving the goals of the consultation.