Management of Assisted Living and Institutional Facilities Option
Associate in Science - Hospitality Department
|Course Title||Course Number||Semester Taken||Credits||Prerequisites|
|GENERAL EDUCATION COURSES|
|College Writing I||ENG111||3||ENG095 and ESL098 or RDG095 or placement|
|College Writing II||ENG112||3||ENG111|
|Individual and Society||PSY101 or SOC101-satisfies Area 2||3|
|World View||PSY141 satisfies Area 3||Spring||3|
|Quantitative Thought||Area 4||3||MAT097 or placement|
|Science and Technology||BIO115 satisfies Area 5||4||ENG095 and MAT093 and ESL098 or RDG095 or placement|
|Humanities Elective||Area 6||3|
|Principles of Management and Service in Hospitality||HRT121||3|
|Hospitality Marketing Mgt.||HRT109||3||HRT121|
|Principles of Hospitality Finance and Accounting||HRT125||3||ACC101|
|Hospitality Seminar||HRT105 satisfies learning communities requirement||3|
|Applications/Concepts||CIT110||3||ESL098 or RDG095 or placement|
|Principles of Accounting I||ACC101||3||ESL098 or RDG095 or placement|
|Front Office Operations||HRT131||Fall||3|
|Advanced Lodging Operations||HRT231||Spring||3||HRT131|
|Food and Beverage Operations for Hospitality Professionals||HRT112||3|
|Marketing and Managing Institutional Facilities||HRT135||Spring||3||HRT109|
|Assisted Living Internship||HRT299||Summer||3||HRT121 and HLT111 and PSY141 and CUL111 and HRT135|
|Food Service Sanitation and Skills||CUL111||3|
|Health Aspects of Aging||HLT111||Spring||3|
This program prepares students in three options: Hotel and Restaurant Management, Management of Assisted Living and Institutional Facilities and Meeting and Event Planning. The program prepares students in a variety of industry-oriented learning settings and a variety of teaching and learning environments that reflect the unique circumstances of the hospitality industry. Well-trained graduates are in great demand, with opportunities to advance, based upon their technical and critical thinking skills.
This option prepares students in various aspects of the management of assisted living communities. Managing an assisted living complex requires skills in many areas. The director of a facility is comparable in scope to that of the general manager at a resort hotel. Your guests, however, are long term instead of transient. This creates a different focus in terms of both sales and service.
Day to day management of the facility and its programs has many similarities to Hospitality Management, the ability to maintain the highest level of service being imperative. The terms ‘Guest’ and ‘Resident’ become interchangeable within this segment of the industry. Management must provide hotel based services including dining room service, housekeeping and entertainment in order to meet guest needs. The medical and social requirements of residents demand a strong understanding of geriatric care in order to manage healthcare providers.
According to the Assisted Living Federation of America there are 36,000 assisted living communities nationwide serving more than one million senior citizens. Forty-one states, including Massachusetts, allow low-income residents to live in assisted living. The 74 million boomers who are now considering this option for their parents will be the next generation of assisted living residents, making it the most preferred and fastest growing longterm care option for seniors.
The career outlook is very good in the underserved, almost non-existent field of Assisted Living Management. The industry is experiencing rapid growth and there are very few programs preparing skilled managers able to meet the diverse needs of the market. These factors combine to provide a strong job market for graduates.
Upon Completion of this Concentration Graduates will be able to:
- Recognize and respond to the needs of a geriatric resident population.
- Guide financial health of an Assisted Living facility.
- Properly staff all areas of operations.
- Understand the responsibilities in the areas of Sales and Marketing, Food Service, Health Services and Engineering.
- Manage staff in areas of Sales and Marketing, Food Service, Health Services and Engineering.
- Coordinate staffing responsibilities between departments to create a seamless resident experience.
- Respond to crises in an appropriate manner.