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Computer Support Specialist Certificate Program

Certificate
Professional Studies - Computer Information Technology

The information below applies to students entering the program in fall 2019. Current students - log in to BHCC Self-Service to review the most accurate program requirements for your catalog year, or contact LifeMap/Advising for more information. Prospective students - go to bhcc.edu/admissions and contact an admissions counselor.
View gainful employment information for Computer Support Specialist Certificate Program
Semester 1 Credits Milestone GenEd Note Pre-req
CIT-110 Applications/Concepts
3

Milestone courses should be taken in the order shown.

Prerequisite: ESL-098 or RDG-095 or placement
CIT-133 Introduction to Microsoft Office
3

Milestone courses should be taken in the order shown.
CIT-162 Cisco Networking I
3

Prerequisites:  ESL-098 or RDG-095 or placement
CIT-182 PC Hardware and Software
3

Prerequisite: RDG-095 or ESL-098 or placement
OIM-100 PC Keyboarding Techniques
1
Total Credits:
Semester 1 Advising Note:
  • Students can also complete the Challenge Exam for OIM-100. Please email pla@bhcc.mass.edu for more information.
Semester 2 Credits Milestone GenEd Note Pre-req
CIT-118 Principles of Internet & Information Security
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or CIT-113 or CIT-120 or Chair approval
CIT-230 Help Desk Techniques
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or Chair approval
CIT-233 Advanced MS Office
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or CIT-113 or CIT-133 or Chair approval
CIT-268 Windows Operating Systems
3

Milestone courses should be taken in the order shown.

Prerequisites: CIT-110 or CIT-113 or CIT-120 or Chair approval
Total Credits:
Semester 2 Advising Note:
Last Modified Date: April 22, 2019

Upon Completion of this Concentration Graduates will be able to:

  • Have the skill set necessary to take the Comp TIA A+ Certification Examination.
  • Understand help desk, Internet support, hardware and other entry level IT support professions.

Career Outlook

Graduates of this program qualify for entry-level support positions in hardware support and troubleshooting, help desk, and other Internet support positions.