Computer Support Specialist Certificate Program

Certificate Professional Studies - Computer Information Technology

The information below applies to students entering the program in fall 2019. Current students - log in to BHCC Self-Service to review the most accurate program requirements for your catalog year, or contact LifeMap/Advising for more information. Prospective students - go to bhcc.edu/admissions and contact an admissions counselor.

Semester 1	Credits	Milestone	GenEd	Note	Pre-req
CIT-110 Applications/Concepts	3
Milestone courses should be taken in the order shown. Prerequisite: ESL-098 or RDG-095 or placement
CIT-133 Introduction to Microsoft Office	3
Milestone courses should be taken in the order shown.
CIT-162 Cisco Networking I	3
Prerequisites: ESL-098 or RDG-095 or placement
CIT-182 PC Hardware and Software	3
Prerequisite: RDG-095 or ESL-098 or placement
OIM-100 PC Keyboarding Techniques	1

Total Credits:
Semester 1 Advising Note: Students can also complete the Challenge Exam for OIM-100. Please email pla@bhcc.mass.edu for more information.

Semester 2	Credits	Milestone	GenEd	Note	Pre-req
CIT-118 Principles of Internet & Information Security	3
Milestone courses should be taken in the order shown. Prerequisites: CIT-110 or CIT-113 or CIT-120 or Chair approval
CIT-230 Help Desk Techniques	3
Milestone courses should be taken in the order shown. Prerequisites: CIT-110 or Chair approval
CIT-233 Advanced MS Office	3
Milestone courses should be taken in the order shown. Prerequisites: CIT-110 or CIT-113 or CIT-133 or Chair approval
CIT-268 Windows Operating Systems	3
Milestone courses should be taken in the order shown. Prerequisites: CIT-110 or CIT-113 or CIT-120 or Chair approval
Total Credits:
Semester 2 Advising Note:

Last Modified Date: April 22, 2019

Upon Completion of this Concentration Graduates will be able to:

Have the skill set necessary to take the Comp TIA A+ Certification Examination.
Understand help desk, Internet support, hardware and other entry level IT support professions.

Career Outlook

Graduates of this program qualify for entry-level support positions in hardware support and troubleshooting, help desk, and other Internet support positions.