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Administrative Support Specialist

Certificate -  Computer Information Technology Department

The information below applies to students entering the program in fall 2017 and spring 2018. For the most accurate program requirements for your catalog year, please log in to BHCC Self Service to review your specific program requirements. Any questions? Prospective students should go to bhcc.edu/admissions and contact an admissions counselor. Current students should stop by or contact the LifeMap Commons on the Charlestown Campus - E-Building, Room E-235; Phone 617-228-2230 or email academicadvising@bhcc.mass.edu from your BHCC email.
Course Title Course Number Semester Taken Credits Prerequisites
MS Word I OIM103 - see *note 3
Administrative Business Communication I OIM132 - see *note 3 ENG095 or placement and OIM103
Applications/Concepts or Introduction to Microsoft Office CIT110 - see *note or CIT133 3 Prerequisite for CIT110: RDG095 or ESL098 or placement
Records and Information Management OIM106 3 pre/co-req CIT110 or CIT133
Principles of Internet & Information Security CIT118 3 CIT110 or CIT113 or CIT120 or Chair approval
Decision Support Using MS Excel CIT234 3 CIT110 or CIT113 or CIT120 or Chair approval
Database Design with MS Access or Collaboration, Communication and Integration in MS Office Applications CIT128 or CIT250 3 Prerequisite for CIT128: CIT110 or CIT113 or CIT120 or Chair approval; prerequisite for CIT250: CIT110 or CIT113 or Chair approval
Total Credits 21
Last Modified Date: April 5, 2017

*Note: Exemption exams are available for OIM103, OIM132 and CIT110.

OIM103 requires 40 words per minute as well as knowledge of MS Word and document format.

OIM132 includes English grammar/punctuation, letter writing and MS Outlook application.

Contact the Prior Learning Assessment program coordinator (D221I) for detailed information.

Program Overview

Using the most current computer applications, this program prepares students to acquire the competencies needed to work in an office environment.

Career Outlook

Graduates of this program may qualify for entry-level positions such as receptionists, data-entry clerks, word processing specialists, office assistants, or customer service representatives in a wide range of small and large organizations. More experienced graduates may obtain positions as executive assistants or office managers. Students qualify to take the MS Office certification exam at the end of the program.

Upon Completion of this Program, Graduates will be able to:

  • Demonstrate proficiency in computer and software applications.
  • Use the complete range of Microsoft Office application in an efficient manner.
  • Demonstrate the ability to use various communication mediums

Exemption exams are available for OIM103 and OIM132.
MS Office certification is available after CIT233.