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Grade Appeal Frequently Asked Questions

Questions on grades which you receive during the semester on assignments, quizzes, tests, papers, etc. must be brought to the attention of your course instructor. Only the course instructor can re-grade a paper or review points on a test; no other personnel at the college are authorized to make modifications to the grade or assignments.

All final grades are determined and established by the instructor of record for a course. Grading policies and calculations for a course are presented to students in the course syllabus. You should always present your grade concern first to the instructor for clarification and analysis.

No administrator, faculty, or staff member can change your final grade. Only the instructor of record can change a student’s final grade by processing an official grade change. Students should follow step one of the final grade appeal process and have the grade reviewed by the instructor of record. If you do not believe that your grade was correctly determined and you have already discussed your concerns with your instructor, then you should follow step two of the final grade appeal process for a further review of your grade.

You should follow the official final grade appeal process. Please remember that the grade you receive should be a record of your performance in the course. You may attend a class in its entirety and still receive a poor grade if your level of work in the course did not reach minimum competencies for that course. The final grade appeal process reviews how your grade was determined. It should be noted that it is not a reason for a final grade appeal if you do not agree with the teaching methods of an instructor.

The deadline to file a grade appeal is 30 calendar days from the day the class ends.

Download the grade appeal deadlines list for Summer 2018 through Summer 2019.

The grade appeal process may take several weeks to a couple months.

The Dean of Students Office assists students in understanding and using the appeal process. The staff facilitates correspondence with the student appeal, the faculty member and/or the Academic Dean and assures that all timelines are adhered to in the process. They are not involved in any of the actual details, decisions, or outcomes except to facilitate communication.

You include the course ID/section #/Title (ex/ MAN111-01), your name, BHCC ID, phone number, and email address. Indicate your instructor’s name and the semester for which you completed the course.  Provide a detailed statement of all facts, documents and materials that support your appeal and a detailed description of the outcome you desire. Please note: anything written will be read by the faculty member.

You should make several attempts to contact the instructor before you seek out other assistance. Email gradeappeal@bhcc.mass.edu if you need assistance.

Students with questions about the process should email gradeappeal@bhcc.mass.edu or contact the Dean of Students Office at 617-228-2408.